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Why can I not retrieve an attachment to an email I have recently receive? This problem has just started and the message I get is "OE has removed access to the following unsafe attachment etc." I know the person that is sending the email to me with the attachment and know that it is safe.
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I keep hearing about all of these freeware or shareware software I can get, but I can't find them. Where can I go to find this kind of programs for my computer?
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I understand I have some 'web space' available to me but I do not know
how to create a webpage, where can I learn how? Also, could you help me to
understand if I should buy a domain name for my business? Answer
I have only been on with you for a little while and everything seems great so far, except for one thing. Every time I check my mail, after I send it you disconnect me! Why do you do this? Answer
This is yet another clever safeguard from our friends at the Microsoft Corporation. With the increasing threat from new Viruses and the ever growing computer Worms the Microsoft Engineers have integrated a virus "safe guard" into the new Outlook Express version 6.
This safe guard disables any attachment it feels could potentially contain a virus. Although its assumptions are not always correct, it will make quick judgment upon your entire inbox and disable any attachment is sees fit. This feature is not always accurate when determining what may or may not have a virus attached.
I have had several encounters with this setting to where it had disabled attachments that I have had in my inbox and safely opened several times. We at Hypernet ask that if you choose to follow the steps below and disable this function that you install an Anti-Virus program to prevent any infection. Click here to download AVG FREE anti-virus software!
Please make sure that you have an anti-virus program installed and running so that can prevent any threats that may be awaiting.
Now, on to getting access to your attachments. To disable this feature follow the steps below.
1. Open Outlook Express 6 and go to "Tools" at the top menu options.
2. On the "Tools" menu click on "Options".
3. A new window will open. Click on the tab that is labeled "Security".
4. On the "Security" tab you should see a box that has been checked that reads. "Do not allow attachments to be saved or opened that could potentially be a virus." Un-Check this box and click "Apply" and then "Ok" at the bottom. Close out Outlook Express and reopen the program.
That should do it! Once again, make sure that you are aware of the consequences that may occur if any attachment does have a virus. Make sure you keep the program running when you disable this function for precautionary reasons.
The web is full of sites to download software, picking one can be a difficult choice. One of the best places to start is www.download.com. There is a multitude of both freeware and shareware here. Simply enter in the search box what type of program you are looking for. Generally, it will give you a choice of both free and shareware. But be forewarned! They are constantly changing the software on this site, as well as many other sites. You may see it today, but it may be gone tomorrow!
There are many good sites on the web that can teach you how to
create a website. A good place to start would be www.htmlgoodies.com.
They have many tutorials that can walk you through doing various web
creation tasks using HTML. However, if you do not have the desire to learn
the language, there are many 'shell' programs that you can buy at your local
computer store. Many of these will allow you to download the program,
choose the layout and colors and simply fill in the blanks. Check with your
local retailer for these.
So far as deciding whether you should buy a domain name depends upon many
things. Many search engine companies have been quoted as saying that 'if
you are serious about placing your business on the web, you will need a
domain name'. Why don't you check out our Web FAQ and see if this helps? If you
still have questions, please call us at 817-517-6000 and we will answer all
your questions based upon your needs.
You would not believe how often this question is asked of us! Thanks for
bringing it out in the open.
HyperUSA does not actually disconnect you after sending or receiving mail
but we can help you anyway! This is simply a setting in your email program
that can be changed easily by you.
If you are using Outlook Express, just open it up and click on the Tools
Menu and then select Options. In the new window that pops up click on the
Connection tab, and then take the check out of "hang up after sending and
receiving." This will correct this issue for you immediately! If you are
using some other email program than Outlook, just email technical support at
support@hyperusa.com and we will step you through the process for that type
email.
Do you have a question about your computer that you would like us to answer?
Send a email to askatech@staff.hyperusa.com
Note: Messages to this email address will not receive a response, other than the Ask A Tech Website. Please send all technical request to support@hyperusa.com
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